Terms and Conditions

WARRANTY

 

All watch sales have a 1 year warranty.

Customers are responsible for contacting WatchArtExchange upon receiving their watch at watchartexchange@gmail.com for

use and maintenance of their watch and warranty.

Damage to a watch due to accident, neglect or mistreatment is not covered by this warranty. Also not included is the loss or theft of the watch or any damage done by loss or theft. Damage caused by fire, pressure, water, or natural disaster is not covered. This warranty does not cover any water damage—including, but not limited to crystal fogginess, movement damage, dial or bezel damage, seals, gaskets, liquid penetration and any issues pertaining to water.

 

Repairs, alterations, tampering, substitution and/or addition of parts, custom work and/or modification of any kind done without prior written consent from WAE and not performed by WAE will void this warranty. This warranty replaces the original manufacturers warranty.

 

All WAE warranties are non-transferable.

RETURNS POLICY

30 Days 100% Refund. 

All watches sold by WatchArtExchange come with a 30-day return policy provided the watch has not been worn and is in its original condition. Any watch that comes with a plastic covering cannot be returned once the plastic has been removed.

CUSTOM DUTIES & TAXES

  • The Buyer pays ALL import duties, taxes, and fees… These charges are your responsibility

  • Packages must clear customs and this will take a few days.

  • Most countries charge customs duties, taxes, and fees on items being imported from the USA. You are responsible to know your Country’s importing laws and taxes.

  • Import duties, taxes, and fees are NOT included in the item price or shipping charges. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

SALES TAX

If sales and/or use tax is not collected at the time of purchase by WAE, you may be required to file and pay the sales and/or use tax directly to the state and/or local tax authorities for which the item was shipped to. Some states require purchasers in that state to report all non-taxed purchases of taxable items and pay tax on those purchases. For more information, we recommend that you consult with your tax advisor.

SHOP

We are exclusively an online company and don't allow walk-ins.

WatchArtExchange (WAE) is a selling platform, and only takes possession of the watch at time of sale.

WatchArtExchange does not own any watches or goods on our site until time of sale.

WATCHARTEXCHANGE LIFETIME TRADEUP GUARANTEE
 

The Lifetime TradeUp Guarantee applies to selected watches.  Please contact us if you have any questions.  Your invoice will state if your watch qualifies for our WatchArtExchange Lifetime TradeUp Guarantee before you purchase the watch for your review.  

 

We appreciate your business and believe this is a valuable benefit to owning a WatchArtExchange pre owned watch.

SHIPPING

 

  • Free shipping on all orders.

  • FedEx terms and conditions apply.